I hope you're not tired yet of reading a blog on the barriers to effective cross-cultural communication.
Now, here are three clips from You Tube, which I would like you to see. Again, these clips prove our points in previous blogs.
Employees of call centers usually follow a script when interacting with clients. The script, which is a coherent sequence of events that they expect to follow, seemingly makes their job easy. Having a script allow them to... Read More
An Asian crooner was just picked up by her host at the Los Angeles International Airport. Feeling tired and sleepy, she decided to pass, when her host invited her to come with them to their concert. Just as her hosts left, the telephone rang. She picked it up.
"Hello! This is the coroner speaking," she said thinking that it was her host calling.(She had that nickname, because she used to sing in a small bar.)
"Hi,", a woman's voice answered. "May I talk to Tommy?"
Yesterday, I was surfing again hoping to find more websites and blogs with the song,"Bukidnon, My Home". While doing so, I happened to see a blog on the need for more call center employees. With economic crunch and company downsizing, posting of job is what our society needs.
I scrolled down to read some of the feedback and comments. Instead of comments, I saw resume, request for the agency's address, and messages with an intention to apply. I sympathized with those who left messages, bec... Read More
